Firefox won't open after restart
After I updated Firefox, it will work until I restart my computer. Then it simply won't open at all and will eventually come up with a blank window that doesn't respond. I've had this issue for months and have simply switched to Google Chrome because I didn't have the time to deal with it anymore. I'm not a novice user and I've tried everything: It won't start in safe mode. I've done a complete clean install, even deleting the profile information. I've checked my firewall and my antivirus programs, and they're not the culprit. I've fully scanned my computer for viruses/malware. My computer is completely up to date.
I don't really know what else to do. It will only work on a fresh install before I restart my computer. There are no crash reports I can give because it's not crashing..It simply won't open. I'm running Windows 7 on a Thinkpad Edge.
الحل المُختار
i think i found a solution. I managed to get my firefox to work by first reinstalling firefox, and then opening it without restarting. then i looked at plugins and disable non-essential (essential being flash, shock, silerlight, quicktime, adobe etc). In my case it was trueSuite website login, then i restarted my computer to check if the problem was fixed. And it was fixed... at least for now. Will keep updated if anything happens. Hope this helps.
Read this answer in context 👍 2All Replies (6)
You may have malware blocking firefox, refer to.
I have the same exact problem, and i have tried just about anything to try to solve it. As a firefox specialist the person, i would at least expect u to give a valid solution. Not just give random links whose threads don't help, pretending to help find a solution.
الحل المُختار
i think i found a solution. I managed to get my firefox to work by first reinstalling firefox, and then opening it without restarting. then i looked at plugins and disable non-essential (essential being flash, shock, silerlight, quicktime, adobe etc). In my case it was trueSuite website login, then i restarted my computer to check if the problem was fixed. And it was fixed... at least for now. Will keep updated if anything happens. Hope this helps.
How many firewall programs do you have installed on your computer?
How many anti-virus programs?
Is the anti-virus program that you used to scan your computer a freeware, demo, trail version, or full version (requires single or recurring fee)?
Thank you, pthimi! It was the Truesuite plugin! It is working now. Thank you all for your time.
I think pthimi has FINALLY hit the nail on the head. When I checked with Truesuite's site they admitted that there was a conflict with Firefox and their software on Lenovo computers. They said, however, their relationship with Lenovo does not allow them to change their software. But, Lenovo apparently has a fix for this on their site. I haven't checked yet, but I am about to. Thanks for someone finally posting something that is helpfull. Hats off and many thanks to you pthimi !!!