Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can only see a little part of flash videos - not the full window

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

mr_drlove
mr_drlove
more options

I cannot see a flash video in standard size on web site. See my screenshot, showing the missing part on my firefox:

http://up.picr.de/15874821bx.jpg

any here - how it should looks right, the same page with chrome:

http://up.picr.de/15874822ud.jpg

What I already tried: - use a different browser -> with safari and chrome it looks fine

- updated firefox and flash -> problem still exists

- Reset firefox zoom -> problem still exists

- tried different website (Adobe, youtube, vimeo) -> it it everywhere the same problem

- disabled hardware acceleration -> problem still exists

- restarted firefox in Safe Mode -> problem exists also in Safe Mode

So, no more ideas, any suggestions?

ciao mr_drlove

I cannot see a flash video in standard size on web site. See my screenshot, showing the missing part on my firefox: http://up.picr.de/15874821bx.jpg any here - how it should looks right, the same page with chrome: http://up.picr.de/15874822ud.jpg What I already tried: - use a different browser -> with safari and chrome it looks fine - updated firefox and flash -> problem still exists - Reset firefox zoom -> problem still exists - tried different website (Adobe, youtube, vimeo) -> it it everywhere the same problem - disabled hardware acceleration -> problem still exists - restarted firefox in Safe Mode -> problem exists also in Safe Mode So, no more ideas, any suggestions? ciao mr_drlove

Modified by mr_drlove

All Replies (2)

user709721
user709721
more options

Hello,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back soon!

Hope this helps!

Curtis

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

  • /questions/968863 I'm only getting one quarter of a screen on Flash Player on Firefox