Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Thunderbird V31.2.0 has scrambled two messages - how can I unscramble them?

  • 2 cavab
  • 1 has this problem
  • 11 views
  • Last reply by phays

phays
phays
more options

I received two messages this morning, one from sender "A" that came in to the "inbox" and another from user "B" that came in to another folder. I receive messages from both sources daily.

I dragged the message from "B" into the "inbox."

When I opened the "inbox" I saw only the message from "B" listed, but when I open it I see the message content from "A".

I have lost the content of the message from "B" including an attachment.

Furthermore, when I open any message in the "inbox" and use the "Previous" and "Next" buttons to scroll through the messages I see two copies of the message content from "A" and no message content from "B." One has the "A" address and the other has the "B" address.

After this I saw two messages listed in the "inbox" - one from "A" and one from "B." Both had the same content - from "A."

I dragged both messages into my "business" folder, and both are shown in the message list - one from "A" and one from "B." Both have the same content - the message from "A."

XP Pro SP3

Phil

I received two messages this morning, one from sender "A" that came in to the "inbox" and another from user "B" that came in to another folder. I receive messages from both sources daily. I dragged the message from "B" into the "inbox." When I opened the "inbox" I saw only the message from "B" listed, but when I open it I see the message content from "A". I have lost the content of the message from "B" including an attachment. Furthermore, when I open any message in the "inbox" and use the "Previous" and "Next" buttons to scroll through the messages I see two copies of the message content from "A" and no message content from "B." One has the "A" address and the other has the "B" address. After this I saw two messages listed in the "inbox" - one from "A" and one from "B." Both had the same content - from "A." I dragged both messages into my "business" folder, and both are shown in the message list - one from "A" and one from "B." Both have the same content - the message from "A." XP Pro SP3 Phil

All Replies (2)

user01229325
user01229325
more options

This is usually a sign of file corruption. You can right click the problem folder and select Properties. Then Repair Folder. Be prepared to lose messages if the corruption is too bad. Read this article about good folder practices to help prevent this in the future.

http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

phays
phays Question owner
more options

I "repaired" the "business" folder. Now I have two copies of the message from "A" and both have the correct sender name. The message from "B" has disappeared entirely.

Phil