Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I can't view/open attachments unless I use the option "view in classic reader". This is very unhandy. Any ideas on how to fix? Version 31.3.0

  • 3 cavab
  • 6 have this problem
  • 1 view
  • Last reply by konce7

konce7
konce7
more options

I use Thunderbird (Ver 31.3.0) for several email accounts and on my main account only, it rarely shows the attachments in the email. There used to be a button to click on to either "preview", "open", or "save" ("preview" option is only for pdf attachments). That whole menu bar is gone. But only on my main account, the other accounts all work okay. The only way that I've found to be able to get to the attachment is to use the "view using the classic reader". Then I have to click on the attachment and it downloads it and opens it up. I'd like to get the options back without having to do all the extra clicking to get to the attachments.

Thanks!

~Konce

I use Thunderbird (Ver 31.3.0) for several email accounts and on my main account only, it rarely shows the attachments in the email. There used to be a button to click on to either "preview", "open", or "save" ("preview" option is only for pdf attachments). That whole menu bar is gone. But only on my main account, the other accounts all work okay. The only way that I've found to be able to get to the attachment is to use the "view using the classic reader". Then I have to click on the attachment and it downloads it and opens it up. I'd like to get the options back without having to do all the extra clicking to get to the attachments. Thanks! ~Konce

Chosen solution

That sounds like the conversations add-on. Is it?

Read this answer in context 👍 2

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

That sounds like the conversations add-on. Is it?

konce7
konce7 Question owner
more options

Yes, when I disable the conversations add-on, I can then get to the attachment...but I like the conversations add-on otherwise and it used to handle the attachments just fine.

konce7
konce7 Question owner
more options

It's evidently an issue that began with Ver. 31. The add-on logic supposedly never changed...but it seems to be a problem when using IMAP and you're not downloading the emails locally. Once I changed that setting, it works again like it used to. I just wish I didn't have to download them locally to make it work. Thread from the add-on creator here: https://github.com/protz/GMail-Conversation-View/issues/841

~Konce