Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 34 on Linux crashing constantly, with AMD GPU + Proprietary driver

  • 1 cavab
  • 1 has this problem
  • 19 views
  • Last reply by FredMcD

more options

Firefox 34 is constantly crashing, at random intervals. Sometimes the crash occurs as soon as the browser starts, sometimes it'll be fine for a couple of minutes, sometimes it's an hour.

I am using an AMD GPU with the proprietary driver on Linux.

Flash is disabled.

What I have tried:

Disabling hardware acceleration

Disabling all add-ons

Creating a new profile

Re-downloading the package

Crash signature: https://crash-stats.mozilla.com/report/list?product=Firefox&signature=libc-2.19.so%400x94470

The issue started in version 32-33, I don't remember which.

I don't know if it's related, but HTML5 x.264/MP4 playback has stopped working as well. Now I am only able to play webm video.

The crashes seem to happen more frequently when browsing YouTube.

Firefox 34 is constantly crashing, at random intervals. Sometimes the crash occurs as soon as the browser starts, sometimes it'll be fine for a couple of minutes, sometimes it's an hour. I am using an AMD GPU with the proprietary driver on Linux. Flash is disabled. What I have tried: Disabling hardware acceleration Disabling all add-ons Creating a new profile Re-downloading the package Crash signature: https://crash-stats.mozilla.com/report/list?product=Firefox&signature=libc-2.19.so%400x94470 The issue started in version 32-33, I don't remember which. I don't know if it's related, but HTML5 x.264/MP4 playback has stopped working as well. Now I am only able to play webm video. The crashes seem to happen more frequently when browsing YouTube.

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?