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Can't install LastPass on my Samsung Tab4

  • 1 cavab
  • 2 have this problem
  • 5 views
  • Last reply by philipp

whg1970
whg1970
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I have downloaded the LastPass Add-on to my Galaxy Tab4 in Firefox about 10 times, responded to the confirmation email and link, and restarted Firefox, but it never appears in the browser and won't populate the user names/passwords for the sites I have in LastPass. It only shows up as an Add-on to be installed. I have the premium version of LastPass and I can open the LP database but it just won't install in Firefox.

I have downloaded the LastPass Add-on to my Galaxy Tab4 in Firefox about 10 times, responded to the confirmation email and link, and restarted Firefox, but it never appears in the browser and won't populate the user names/passwords for the sites I have in LastPass. It only shows up as an Add-on to be installed. I have the premium version of LastPass and I can open the LP database but it just won't install in Firefox.

All Replies (1)

philipp
philipp
  • Moderator
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hi whg1970, if you're a paying customer of lastpass, please contact its customer support in order to inquire how to get their product to work: https://lastpass.com/supportticket.php