Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mouse clicks not working: hyperlinks and closing tabs require multiple clicks

  • 1 cavab
  • 6 have this problem
  • 3 views
  • Last reply by cor-el

more options

When I click on the "x" icon to close a tab the tab will not close. After clicking a second, or sometimes third time, the tab will close. Same thing happens with hyperlinks. Also, Firefox seems slow and lethargic.

When I click on the "x" icon to close a tab the tab will not close. After clicking a second, or sometimes third time, the tab will close. Same thing happens with hyperlinks. Also, Firefox seems slow and lethargic.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window