Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Will Firefox ever work for more than 3 minutes WITHOUT crashing???

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

For months now, Firefox has been crashing on my system multiple times a day. I uninstalled some time ago, then after a month,re-installed. Now the crashes are hourly! I am uninstalling and will NEVER use Firefox again.

Just thought you should know, the browser is attorcious.

For months now, Firefox has been crashing on my system multiple times a day. I uninstalled some time ago, then after a month,re-installed. Now the crashes are hourly! I am uninstalling and will NEVER use Firefox again. Just thought you should know, the browser is attorcious.

All Replies (2)

more options

Did you want to go through troubleshooting, or would I be wasting my time?

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:


You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.