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Had all progrs removed/reinstalled. Lost complete e-mail acct, with folders and address bk. Now have new email setup. How can I retrieve old acct info?

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  • Last reply by christ1

Przybyro
Przybyro
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Recently had to completely remove/reinstall all programs due to massive virus/worm, etc. problems. Subsequently lost my entire e-mail account. I now have a new account, but lost all saved e-mail folders and address book. How can I reinstall the old account on my desktop?

Recently had to completely remove/reinstall all programs due to massive virus/worm, etc. problems. Subsequently lost my entire e-mail account. I now have a new account, but lost all saved e-mail folders and address book. How can I reinstall the old account on my desktop?

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christ1
christ1
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The easiest thing would be to restore your Thunderbird profile from a backup. This assumes you actually did create a backup.

Przybyro
Przybyro Question owner
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I had my stuff backed up on Nordic. I didn't see anything like Mozilla Firefox e-mail. As far as the e-mail itself, I didn't create any backup for that. I know only a little about computers beyond using them for e-mail and occasional purchases in e-bay, etc. Can I get more detailed info on how to retrieve my address book?

christ1
christ1
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Recently had to completely remove/reinstall all programs

What exactly does this mean? Please provide more details.