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what happened to my account?!?!

  • 2 cavab
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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My account data is gone. Bookmarks, history, photo.

My account data is gone. Bookmarks, history, photo.

All Replies (2)

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Are you talking about sync?

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If you are talking about your personal data in the Firefox profile folder then check if you have an "Old Firefox Data" folder on the desktop in case a new profile got created.

When you refresh/reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems.