Firefox crashes
Signature shutdownhang | WaitForSingleObjectEx | WaitForSingleObject | PR_Wait | mozilla::ReentrantMonitor::Wait | nsThread::ProcessNextEvent | NS_ProcessNextEvent | nsThread::Shutdown More Reports Search UUID fefae7cf-4070-446d-b271-79db42151019 Date Processed 2015-10-19 20:58:03.558501 Uptime 535 Last Crash 13658576 seconds before submission Install Age 260879 since version was first installed. Install Time 2015-10-16 20:28:24 Product Firefox Version 41.0.2 Build ID 20151014143721 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 69 stepping 1 | 4 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0xfc37b49 User Comments App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a16, AdapterSubsysID: 2248103c, AdapterDriverVersion: 10.18.10.3496 D2D- D2D1.1- D2D1.1+ D2D+ DWrite- DWrite+ D3D11 Layers- D3D11 Layers+ WebGL- EGL- EGL+ GL Context- GL Context+ WebGL+
Processor Notes prod-processor-i-bdb97d79.7332:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 :
Adapter Vendor ID
0x8086
Adapter Device ID
0x0a16
Total Virtual Memory
4294836224
Available Virtual Memory
3249184768
System Memory Use Percentage
38
Available Page File
6855753728
Available Physical Memory
2552270848
All Replies (1)
bp-fefae7cf-4070-446d-b271-79db42151019
Product Firefox Version 41.0.2
Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
This was flagged in the report
Signature shutdownhang
YSINSE.dll = Hightail Explorer Extension
This is for Sumo's Related Bugs
1204809 UNCONFIRMED --- shutdownhang in nsThread::Shutdown() | Firefox crashes, sometimes the restart fails
1136891 NEW --- shutdownhang in nsThread::Shutdown() coming from ScopedXPCOMStartup::~ScopedXPCOMStartup()
1134620 NEW --- shutdownhang in nsThread::Shutdown() on restart for applying update
Disable Hightail Explorer Extension. Is the problem still there?
Modified by FredMcD