Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

while trying to find out how to add acolumn "from" to my listing of emails, lost access to my directory "inbox-emailaddress" (my main mail directory

more options

I cannot access my main email directory, I lost access while trying to insert a column giving "From" in my inbox listings

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I cannot access my main email directory, I lost access while trying to insert a column giving "From" in my inbox listings ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias

All Replies (7)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

I don't see where a screen shot would help me get my emails for [email address removed by moderator]. the only screen I get when I start "thunderbird" is the inbox for [email address removed by moderator]. I cannot access my inbox or my archives. thank you for showing me how to get the "from" column on my wife's in box. Robert Finch.

Modified by Chris Ilias

more options

I don't know what screen to send.

more options

Computers are just like giving driving directions. If I do not know where you are starting I cannot tell you how to get there. If you think you know best then I cannot help you. Maybe someone else wants to try to guess your issue .

more options

If I understand correctly, your inbox appears in the left pane, but no messages are showing. Correct? Are you getting a specific error message? What exactly does it say?

To protect your privacy, I've removed your address from posts in this thread. The is a public forum! :) For more information, read Mozilla Support rules and guidelines.

more options

my inbox does not appear at all but my wife's inbox appears where my inbox and archives used to appear but cannot be accessed or displayed at all. robert finch

more options

If you go to Tools > Account Settings, is your account still among those listed? Is it POP3 or IMAP?