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Crashes When I'm On Facebook?

  • 3 cavab
  • 1 has this problem
  • 7 views
  • Last reply by philipp

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Ok, I'm getting real tired if FireFox and it's Bullshit. Whenever I use ANY website like Youtube, Ebay, Outlook, firefox is all fine, but when I use Facebook, it crashes all the time and a "send bug report" pops up after...Firefox is up to date, I only have ad blocker add ons and I've tried to uninstall and reinstall it, the problem continues. I can't for the life of me find a damn answer to this problem..I'm getting sick of it. If it carries on, I'm just gonna have to use the crappy ass Chrome...

Ok, I'm getting real tired if FireFox and it's Bullshit. Whenever I use ANY website like Youtube, Ebay, Outlook, firefox is all fine, but when I use Facebook, it crashes all the time and a "send bug report" pops up after...Firefox is up to date, I only have ad blocker add ons and I've tried to uninstall and reinstall it, the problem continues. I can't for the life of me find a damn answer to this problem..I'm getting sick of it. If it carries on, I'm just gonna have to use the crappy ass Chrome...

All Replies (3)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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Ok here's what I got...

bp-ec95321e-a168-40a7-b914-360472161214 14/12/2016 19:15 bp-b64d2f7e-2166-4bf3-9bdf-bff662161207 07/12/2016 19:47 bp-060e5236-d83c-4082-b417-dc05b2161207 07/12/2016 19:13 bp-a6080590-114d-4d15-9a1e-a34d32161129 29/11/2016 23:51 bp-95dc76d9-6dbf-4ac8-bf94-2ca8b2161125 25/11/2016 17:41 bp-6a04c74a-56bd-44ff-bbda-ba2a02161120 20/11/2016 20:03 bp-41999aa6-acc8-46d1-8807-45c032161116 16/11/2016 15:33 bp-0c1de34c-50f7-4b30-97f6-bcdad2161116 16/11/2016 15:31 bp-89ae8e22-0d04-4e62-ac87-11be42161108 08/11/2016 20:28 bp-87acec28-51e9-438d-9edf-f87632161108 08/11/2016 16:05 bp-59a54f7b-5d49-40a9-8518-3a93d2161107 07/11/2016 15:41 bp-31161af9-6435-44b3-b738-d82102161106 06/11/2016 17:01 6cd42ba0-f07a-403c-9815-9871220136d2 02/11/2016 15:37 bp-aecd7e23-8432-4506-a0ab-e7a732160724 25/07/2016 00:23 bp-1491f2ca-77bd-4f61-98a7-4af122160724 25/07/2016 00:22 bp-35d73b27-58c6-4f2d-a722-4d4072160711 11/07/2016 22:05 5756e128-cb6c-46eb-ba16-5b8aeeb7f85e 10/06/2016 20:56 4543a36f-12d5-4440-9015-79a964544008 09/06/2016 18:23 7285285d-04ea-4021-a9b2-fbf2b78ca1f7

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thank you. so those crashes are caused by your comodo security software hooking into the firefox process. comodo has released a bug fix for this a few months back already, so please make sure that your security software is fully updated: https://forums.comodo.com/news-announcements-feedback-cis/comodo-internet-security-8405076-build-is-released-t116113.0.html