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Application Basics Name Thunderbird Version 45.6.0 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:45.0) Gecko/20100101 Thunderbird/45.6.0 Profile Folder Show in Finder

Application Build ID 20161222195647 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Mail and News Accounts

ID

Incoming server Outgoing servers

Name Connection security Authentication method

Name Connection security Authentication method Default? account1

(imap) imap.gmail.com:993 SSL OAuth2

smtp.gmail.com:465 SSL OAuth2 true account2

(none) Local Folders plain passwordCleartext

account3

(imap) imap.gmail.com:993 SSL OAuth2

smtp.gmail.com:465 SSL OAuth2 true account4

(imap) imap.gmail.com:993 SSL OAuth2

smtp.gmail.com:465 SSL OAuth2 true Crash Reports

Report ID Submitted Extensions

Name Version Enabled ID Lightning 4.7.6 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name Value browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false extensions.lastAppVersion 45.6.0 font.internaluseonly.changed true gfx.blacklist.direct2d 3 gfx.crash-guard.glcontext.appVersion 45.6.0 gfx.crash-guard.glcontext.deviceID 0x1626 gfx.crash-guard.status.glcontext 2 mail.openMessageBehavior.version 1 mail.spotlight.firstRunDone true mailnews.database.global.datastore.id e7dae654-ab2d-8a44-90f8-127092fbe09 mailnews.database.global.views.conversation.columns {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1483659977 places.history.expiration.transient_current_max_pages 104858 plugin.importedState true Graphics

Vendor ID 0x8086 Device ID 0x1626 WebGL Renderer Intel Inc. -- Intel(R) HD Graphics 6000 -- 2.1 INTEL-10.20.23 GPU Accelerated Windows 0 AzureCanvasBackend skia AzureSkiaAccelerated 1 AzureFallbackCanvasBackend none AzureContentBackend quartz JavaScript Incremental GC 1 Accessibility Activated 0 Prevent Accessibility 0 Library Versions

Expected minimum version Version in use NSPR 4.12 4.12 NSS 3.21.3 Basic ECC 3.21.3 Basic ECC NSS Util 3.21.3 3.21.3 NSS SSL 3.21.3 Basic ECC 3.21.3 Basic ECC NSS S/MIME 3.21.3 Basic ECC 3.21.3 Basic ECC

Is it possible that the profile file is corrupted? I tried removing the profile file, but tbird would not install, so there must be a pointer someplace that controlls reinstall, and demand the profile file be present. I replaced the the original file, and have same problem. Regards... Jeff

I finally gave up trying to fix Thunderbird, and did a complete uninstall, and a reinstall, and now it works. Here is how to uninstall tb on a mac, thank you to the poster Edigio in 2008!

Post Posted May 23rd, 2008, 5:08 am Here are the 3 items you need to trash in order to uninstall TBird:

(1) The application itself -- it's in your Applications folder.

(2) The folder Thunderbird -- it's in your user Library > Thunderbird.

(3) And finally the preferences file -- it's in your user Library > Preferences > org.mozilla.thunderbird.plist

Caution: If you think you'll need some of those items as a back-up, don't trash (2) and (3). Put them in a flash drive and save them in case you need to re-install an address book, filters, or other settings.

If you really want to start totally fresh, go ahead and download a new copy of Thunderbird. Follow the installation procedure and replace the old copy in Applications.

When you re-start TB, it'll create a new folder, plist file, and profile. What that means is that you'll have to set up your accounts all over. Filters, address books and other settings will all be in the old folder you moved above. See if the new profile works correctly. If it does, then you know the old folder/profile had some damages. You can then salvage things from the old folder later on. It's a radical move if you want to give it a try. Egídio Mac OS X [10.6.4]