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Firefox crashes

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  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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When in Yahoo accounts, Firefox freezes when opening a new window (not a new Firefox browser). This problem does no occur when using a different browser. I am using windows 7.

When in Yahoo accounts, Firefox freezes when opening a new window (not a new Firefox browser). This problem does no occur when using a different browser. I am using windows 7.

All Replies (1)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?