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GoDaddy email not working with Firefox. Need help!

  • 1 cavab
  • 4 have this problem
  • 8 views
  • Last reply by Zachary_

walkerworldwide
walkerworldwide
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Hi,

I cannot operate email in GoDaddy using Firefox. When I try to compose a new email (which requires a new box to pop up) I get a "loading" box that just spins indefinitely. When I want to forward or reply to an email, again, requires a new box to pop up, I get the "loading" box.

When I switch over to Internet Explorer, I have no problem, which is how I know it's a problem with Firefox. I have called GoDaddy twice and they don't know how to resolve the issue.

The pop-up blocker box is unchecked.

Thank you!

Hi, I cannot operate email in GoDaddy using Firefox. When I try to compose a new email (which requires a new box to pop up) I get a "loading" box that just spins indefinitely. When I want to forward or reply to an email, again, requires a new box to pop up, I get the "loading" box. When I switch over to Internet Explorer, I have no problem, which is how I know it's a problem with Firefox. I have called GoDaddy twice and they don't know how to resolve the issue. The pop-up blocker box is unchecked. Thank you!

All Replies (1)

Zachary_
Zachary_
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Has this email service worked before in the past? If so, there could be a corrupt cookie. In order to help you in this. You can go to the three-bar menu top right of screen, click options, click privacy, click remove individual cookies. Search GoDaddy and remove.