Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Crash ID: bp-fc2e0870-460f-4d74-8011-2c2771180320


random searching on the net and sometimes playing video on youtube , it always crashing.

Crash ID: bp-fc2e0870-460f-4d74-8011-2c2771180320 random searching on the net and sometimes playing video on youtube , it always crashing.

All Replies (2)

more options

The crash is somehow connected with avast script blocking filter library.

more options

Product Firefox Release Channel release Version 59.0.1 Build ID 20180315233128 OS Windows 8.1 OS Version 6.3.9600

bp-fc2e0870-460f-4d74-8011-2c2771180320 Signature: mozilla::layers::ClientImageLayer::GetImageClientType

ntdll.dll = Microsoft

aswJsFlt.dll = avast!


Check avast for updates. If the problem continues, disable it.