Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not delete browser history or cache in Firefox Quantum 60.0.2 with OS Windows 10 ver 1803 build 17134.112

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Can not delete browser history or cache in Firefox Quantum 60.0.2 running under Windows 10 ver 1803 build 17134.112. I've followed Mozilla instructions to no avail. On a blank tab, entering a character in the URL bar brings up a list of previously visited websites. Suggestions or assistance will be appreciated.

Can not delete browser history or cache in Firefox Quantum 60.0.2 running under Windows 10 ver 1803 build 17134.112. I've followed Mozilla instructions to no avail. On a blank tab, entering a character in the URL bar brings up a list of previously visited websites. Suggestions or assistance will be appreciated.

All Replies (2)

more options

History: [v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.


Cache: Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

more options

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"