Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have email data backed-up on T-BIRD but I no longer control the email account they are connected to - how do i restore those backed-up emails?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by christ1

more options

The original account was a gmail account so I tried setting up a new gmail account and then syncing the old account data to it through Thunderbird. I can see the backed up data briefly (literally for a moment when i boot up Thunderbird) but then it disappears (possible this is because of the attempt to sync with gmail?).

I have all the email data backed up but i have no idea how to access it. Please help.

Addt'l background: i recently migrated data to a new mac and when i restored my thunderbird all data appeared EXCEPT this one gmail account that i no longer control.

Thanks! b

The original account was a gmail account so I tried setting up a new gmail account and then syncing the old account data to it through Thunderbird. I can see the backed up data briefly (literally for a moment when i boot up Thunderbird) but then it disappears (possible this is because of the attempt to sync with gmail?). I have all the email data backed up but i have no idea how to access it. Please help. Addt'l background: i recently migrated data to a new mac and when i restored my thunderbird all data appeared EXCEPT this one gmail account that i no longer control. Thanks! b

All Replies (1)

more options

Restore your backed up messages to the built-in 'Local Folders' account. Then you can upload them to the server using your current Gmail account.