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Thunderbird doesn't detect links in a specific incoming email but other emails work fine.

  • 1 cavab
  • 2 have this problem
  • 8 views
  • Last reply by Matt

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Using Thunderbird 52.9.1, I cannot open any links in incoming email from one specific domain (Groupon), and Thunderbird doesn't recognize any links there. Nothing happens when links are clicked. But if I switch to another email client (Outlook) the links are present and active. All other incoming emails work just fine. What controls this behavior in Thunderbird?

Using Thunderbird 52.9.1, I cannot open any links in incoming email from one specific domain (Groupon), and Thunderbird doesn't recognize any links there. Nothing happens when links are clicked. But if I switch to another email client (Outlook) the links are present and active. All other incoming emails work just fine. What controls this behavior in Thunderbird?

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Your question on the face of it appear to be identical to this one I am working on. Perhaps you could follow along and maybe join in. https://support.mozilla.org/en-US/questions/1224906