I can't access my email account from Firefox, but no problems in Chrome
I'm trying to access my email account "email.secureserver.net" from godaddy and I'm getting a distorted screen and then a message stating: Secure Connection Failed. It's only happening in Firefox, Chrome and Explorer are accessing it without problems. See uploaded screen shots for reference.
What can I do? I prefer using Firefox than other web browsers.
I'm trying to access my email account "email.secureserver.net" from godaddy and I'm getting a distorted screen and then a message stating:
Secure Connection Failed. It's only happening in Firefox, Chrome and Explorer are accessing it without problems. See uploaded screen shots for reference.
What can I do? I prefer using Firefox than other web browsers.
All Replies (1)
Hi, What Security Programs are you using please ?
There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
- https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message#w_avast-and-avg-security-products
- https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
- https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
- https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
- https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
- http://kb.mozillazine.org/Error_loading_websites
- https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER
If you are running any of the above software please check their community forum for a work around. Do not take no as a answer.