Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Can't Receive or Send Messages - Connection Timed Out

  • 1 cavab
  • 2 have this problem
  • 17 views
  • Last reply by bearcatnat

bearcatnat
bearcatnat
more options

Since the latest version update to 60.5, I've intermittently had problems connecting to the mail server. It won't send or receive messages, and shows an error that the connection has timed out. This issue seems to pop up randomly and the next day it might work again.

Things I've tried: • Deleting password • Restarting Thunderbird in Safe Mode • Disabling all Antivirus/malware tracking apps

Our email is hosted at dreamhost and set up through a local company. All is working fine if I log into my email in a browser.

Any ideas to fix this??

Since the latest version update to 60.5, I've intermittently had problems connecting to the mail server. It won't send or receive messages, and shows an error that the connection has timed out. This issue seems to pop up randomly and the next day it might work again. Things I've tried: • Deleting password • Restarting Thunderbird in Safe Mode • Disabling all Antivirus/malware tracking apps Our email is hosted at dreamhost and set up through a local company. All is working fine if I log into my email in a browser. Any ideas to fix this??

All Replies (1)

bearcatnat
bearcatnat Question owner
more options

Update to add: My email started working again yesterday afternoon. Last night there was a Windows 10 update, so I installed that. This morning after a fresh boot, my email stops working again. Today, I'm getting a security certificate alert. This is related to our website/email hosting, but I have always been instructed in the past to click OK and things would work fine. Not today. Still getting the timed out error.

I tried rebooting into safe mode with networking. Email did not work there, either, so it does not appear to be a conflict with antivirus programs or firewall.