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Ghostery causes Firefox to APPCRASH / StackHash_5506

  • 2 cavab
  • 1 has this problem
  • 13 views
  • Last reply by Wysomag

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Starting new installed Firefox results in following APPCHRASH after installing Ghostery Add-On:

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	65.0.2.6995
 Application Timestamp:	5c741256
 Fault Module Name:	StackHash_5506
 Fault Module Version:	6.3.9600.19304
 Fault Module Timestamp:	5c7f684f
 Exception Code:	c0000374
 Exception Offset:	PCH_9F_FROM_ntdll+0x0000000000090D0A
 OS Version:	6.3.9600.2.0.0.256.48
 Locale ID:	1033
 Additional Information 1:	5506
 Additional Information 2:	550648e24755bdde46f97dd70ec9e3ce
 Additional Information 3:	29c3
 Additional Information 4:	29c33fc25aaa2d5e4dc8f962ae3ee1f9
Starting new installed Firefox results in following APPCHRASH after installing Ghostery Add-On: Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 65.0.2.6995 Application Timestamp: 5c741256 Fault Module Name: StackHash_5506 Fault Module Version: 6.3.9600.19304 Fault Module Timestamp: 5c7f684f Exception Code: c0000374 Exception Offset: PCH_9F_FROM_ntdll+0x0000000000090D0A OS Version: 6.3.9600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 5506 Additional Information 2: 550648e24755bdde46f97dd70ec9e3ce Additional Information 3: 29c3 Additional Information 4: 29c33fc25aaa2d5e4dc8f962ae3ee1f9

All Replies (2)

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hello, what kind of security software are you using on the affected system?

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I have Avast 19.3.2369 installed on Win 8.1 64 bit. No idea if this is related to the problem, as according Ghostery AddOn page also other OS systems are effected as well.

For the time being I downgraded to Firefox 64.0.2. System is fine for now.