Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After the update to 71.0 version of Firefox it is not possible to get to jira website. 400 error is visible. Anyone know how to fix this?

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

It appears that Jira is not working correctly after the update of Firefox. After generating new certificates the same error occures. It is possible to use jira on other browsers. Please see attached screenshots

It appears that Jira is not working correctly after the update of Firefox. After generating new certificates the same error occures. It is possible to use jira on other browsers. Please see attached screenshots
Attached screenshots

All Replies (3)

more options

Your cache may have become corrupted. This user found this solution resolved it:

Hi, You should be able to fix this by clearing Firefox's cookies and cache. Here's how:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Modified by Eve

more options

unfortunately it did not work. Browser was cleared and issue was also tested on brand new computer with newly installed 71. firefox

more options

Does that website require a special user certificate ?

  • No required SSL certificate was sent

See also:

  • Options/Preferences -> Privacy & Security -> Certificates