Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird is getting wrong after years of good services

  • 2 cavab
  • 1 has this problem
  • 3 views
  • Last reply by bcjl

more options

Hello, I'm running a PC under Win 7 pro 64bits, 8Go, Intel Core 4Ghz and Thunderbird 68.8.1 (32bits). I also have an Androïd Samsung tablet and my smartphone both running my mail system. I have 2 e-mail mail accounts. I used to be pop. but now imap. The size of the whole mail data is around 4 Go (according to Mozbackup), while I keep deleting as much as possible. I think it's probably 3 to 4 times bigger than normal. It is very slow and request constant compacting directories. I guess my thunderbird is mixed up. If I look at my mail directory, I see the following sub directories : imap.gmail.com, pop.gmail.com, pop.gmail-1.com, pop.googlemail.com (?) pop.googlemail-1.com (?), pop.laposte.net, pop.laposte-1.net, pop.laposte-2.net. Obviously, some are not needed. Also, you can notice the SENT and DRAFT directories are duplicated on one mail account. I would not like to lose the contents of my local directories and possibly in and out directories. How can I do that. Thank you for your help.

Hello, I'm running a PC under Win 7 pro 64bits, 8Go, Intel Core 4Ghz and Thunderbird 68.8.1 (32bits). I also have an Androïd Samsung tablet and my smartphone both running my mail system. I have 2 e-mail mail accounts. I used to be pop. but now imap. The size of the whole mail data is around 4 Go (according to Mozbackup), while I keep deleting as much as possible. I think it's probably 3 to 4 times bigger than normal. It is very slow and request constant compacting directories. I guess my thunderbird is mixed up. If I look at my mail directory, I see the following sub directories : imap.gmail.com, pop.gmail.com, pop.gmail-1.com, pop.googlemail.com (?) pop.googlemail-1.com (?), pop.laposte.net, pop.laposte-1.net, pop.laposte-2.net. Obviously, some are not needed. Also, you can notice the SENT and DRAFT directories are duplicated on one mail account. I would not like to lose the contents of my local directories and possibly in and out directories. How can I do that. Thank you for your help.
Attached screenshots

Chosen solution

Dump mozbackup. It is broken according to it's own author.

Have you compacted? Probably a very good idea as constant prompts usually mean the compact is not completing for some reason and it is essential that is occurs.

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

Dump mozbackup. It is broken according to it's own author.

Have you compacted? Probably a very good idea as constant prompts usually mean the compact is not completing for some reason and it is essential that is occurs.

more options

Thanks for helping. Yes I very often compact both e-mail boxes. That releases around 200 Mo. If I can't rely on Mozbackup, how can I know the size of the whole thing ? Also, is there an alternative application to Mozbackup ? How can I fix file duplication ? Regards