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Crashing when in Xero

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

gary55wands
gary55wands
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I get the following message when I return to the "DashBoard" of Xero 

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. 

   This problem can sometimes be caused by disabling or refusing to accept cookies.

The issue lies within Firefox as it does not occur in Chrome or Edge

I get the following message when I return to the "DashBoard" of Xero The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. The issue lies within Firefox as it does not occur in Chrome or Edge

All Replies (1)

FredMcD
FredMcD
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http://kb.mozillazine.org/The_page_isn't_redirecting_properly Not Redirecting properly = cookies


Is this with all websites/pages, some, a few?

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}