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Microsoft OneDrive Image Downloads

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  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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I have had this issue for a few months now where firefox will not download any image, video or pdf (I am assuming it's media related) from OneDrive on one of my computers. I thought maybe update would fix it but the problem exists. When I click on the download button, nothing happens - it's almost as if the buttons are disabled.

Chrome and firefox on my other devices works fine.

I have had this issue for a few months now where firefox will not download any image, video or pdf (I am assuming it's media related) from OneDrive on one of my computers. I thought maybe update would fix it but the problem exists. When I click on the download button, nothing happens - it's almost as if the buttons are disabled. Chrome and firefox on my other devices works fine.

All Replies (1)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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