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online banking

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

ambrady
ambrady
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I have Windows 10 and Firefox 93. Chase Bank says there is something wrong with my browser, and wants me do switch to Chrome. What else can I do (besides changing banks)? I have no problems with any other site, including other banks.

I have Windows 10 and Firefox 93. Chase Bank says there is something wrong with my browser, and wants me do switch to Chrome. What else can I do (besides changing banks)? I have no problems with any other site, including other banks.

All Replies (2)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

FredMcD
FredMcD
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Note: Your User Agent shows: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0/ophPYJ0s-23

Note the junk at the end.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.