Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails after having been moved to other file show different content than in original email. Sender + subject stay the same

  • 1 cavab
  • 0 have this problem
  • 6 views
  • Last reply by david

more options

Hello there, for some weeks there has occurred the oddity that after having opened an email and having moved it to another file the content switches to the content of a different email :(. Sender and subject stay still the same as in the original email. In other words: Emails after having been moved to other file show different content than in original email.

Can you help me fixing the problem? Seems to be a heavy bug!

see screenshot in attatchment

Hello there, for some weeks there has occurred the oddity that after having opened an email and having moved it to another file the content switches to the content of a different email :(. Sender and subject stay still the same as in the original email. In other words: Emails after having been moved to other file show different content than in original email. Can you help me fixing the problem? Seems to be a heavy bug! see screenshot in attatchment
Attached screenshots

All Replies (1)

more options

This sometimes causes the index to become corrupted. Usually, a right-click of folder and clicking 'repair' fixes it.