Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am wanting to update my Firefox browser but it will not download keeps saying file corrupt download extract failed. Im currently using Windows XP. Please help.

  • 3 cavab
  • 39 have this problem
  • 4 views
  • Last reply by debqb1

more options

Hi. I am currently using an old Firefox browser on Windows XP. I have attempted to update to the latest version but it keeps failing - download extractions fail. The file shows as corrupt and will not download or install.

Hi. I am currently using an old Firefox browser on Windows XP. I have attempted to update to the latest version but it keeps failing - download extractions fail. The file shows as corrupt and will not download or install.

All Replies (3)

more options

Try to download Firefox here: http://www.mozilla.com/firefox/all.html http://download.mozilla.org/?product=firefox-3.6.6&os=win&lang=en-US http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.6/win32/en-US/

You can also try to disable the real-time file check in your anti-virus software during the download and installation of Firefox. Do not forget to re-enable once you're done.

more options

i have tried repeatly to install forefox 10.o and keep getting an error,corrupt files message.i have windows 7,home edition-4gigs ram,amd processor 2.2

more options

hmm finally went to to firefox updates and clicked run instead of save-so far so will post results when i get them.