Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

screen locks up when I go to clear recent history

  • 1 cavab
  • 8 have this problem
  • 4 views
  • Last reply by cor-el

more options

when I go to clear recent history in the tools menu, the screen locks up and I have to restart the computer

when I go to clear recent history in the tools menu, the screen locks up and I have to restart the computer

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


You may need to delete the corresponding files in the Firefox Profile Folder yourself.