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Am not able to play sound when downloading UTube. Same site plays OK if on IE. How to restore sound connection?

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  • 6 views
  • Last reply by gbenkler

gbenkler
gbenkler
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For reasons unknown, when i go out to uTube and try to play a video, the video plays but not the sound. When i bring up IE and grab the same video, it is able to play the sound. The identical problem occurs when i download a news report that should play using Widows Media Player.

BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

For reasons unknown, when i go out to uTube and try to play a video, the video plays but not the sound. When i bring up IE and grab the same video, it is able to play the sound. The identical problem occurs when i download a news report that should play using Widows Media Player. BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

Modified by gbenkler

All Replies (4)

gbenkler
gbenkler Question owner
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BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

cor-el
cor-el
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  • Top 10 Contributor
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See:

gbenkler
gbenkler Question owner
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Hi cor-el,

Thanks for the links to no sound in Firefox and Video or audio does not play.

On the first link, the t-shooting said to download latest version of Flash - which I did. While I was at it I downloaded the latest version of QuickTime.

Neither of those actions turned on the sound for the link = http://www.youtube.com/watch?v=kfJnqbudMzs.

I also went to Tools>Options>Applications and verified that most of the Firefox audio wanted the Flash 7.6.9 - which i had just refreshed on my system.

Still no luck. uTube used to work on Firefox but i suppose that i could abandon it for IE for that one application.

Any other ideas?

gbenkler
gbenkler Question owner
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cor-el, How can i read the posts of the 5 people who also have this problem. I am having trouble navigating the support site.

Maybe someone among those five people found a way to resolve this.

G