We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my bookmark tab will briefly show my bookmark list but then goes blank. Retry and get same issue.

  • 1 cavab
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

i see the outline of the bookmark dropdown but it is blank inside. when the dropdown worked yesterday it left the listing of bookmarks at the bottom of the browser page and i could not get rid of them unless I closed the browser

i see the outline of the bookmark dropdown but it is blank inside. when the dropdown worked yesterday it left the listing of bookmarks at the bottom of the browser page and i could not get rid of them unless I closed the browser

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.