Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

have mozilla loaded on my pc but i cannot open it. then i try to download it again and i'm told to close the mozilla application, but it is not open

  • 1 cavab
  • 1 has this problem
  • 2 views
  • Last reply by dynamite

more options

cannot open firefox. tried to download a new version but a pop up message appears telling me to close firfox, but it is not open.

cannot open firefox. tried to download a new version but a pop up message appears telling me to close firfox, but it is not open.

All Replies (1)

more options

Mozilla Firefox might be running in the background since it did not close properly the last time. See if the solutions given in this article help to solve your problem: "Firefox is already running but is not responding" error - How to fix.