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can this issue be fixed?

  • 3 cavab
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

sonoma58
sonoma58
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this website causes Firefox 3.6.2 to shut down after moving around on maps after several minutes. The box that appears prior to all windows closing indicates an illegal operation occurred.

Windows Vista Home Premium SP2 NVIDIA Geforce G100 AMD Dual core 4850e 2.5 GHz 3 gigs ram

this website causes Firefox 3.6.2 to shut down after moving around on maps after several minutes. The box that appears prior to all windows closing indicates an illegal operation occurred. Windows Vista Home Premium SP2 NVIDIA Geforce G100 AMD Dual core 4850e 2.5 GHz 3 gigs ram

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

sonoma58
sonoma58 Question owner
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I am totally in fear of doing anything in "safe mode" I want help that doesn't sacrifice my computer. I'm feeling vibes that I should just live with my browser lockups.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")