We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My tabs aren't restored when I click the "Well, this is embarrassing..." message anymore.

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

The tabs I had used to be listed in the, "Well, this is embarrassing..." box before I clicked on the "restore" button, but now, the only tabs it shows are 2 blank tabs, and when I click on "restore" it doesn't work. It gives me the same message I get when I'm offline and trying to refresh a tab. It worked up 'til today and nothing changed. I have version 2.6.21.

The tabs I had used to be listed in the, "Well, this is embarrassing..." box before I clicked on the "restore" button, but now, the only tabs it shows are 2 blank tabs, and when I click on "restore" it doesn't work. It gives me the same message I get when I'm offline and trying to refresh a tab. It worked up 'til today and nothing changed. I have version 2.6.21.

All Replies (1)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also: