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Firefox won't run, but says it is when I try to unistall it - Win 7 task manager says it isn't..how can I get around this to uninstall it?

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  • Last reply by finitarry

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I have been trying to open a browser window with Mozilla Firefox 6.0.2 (x86 en-US). It won't run, however, when I try to uninstall the program, it says I have to close firefox first. Win 7 task manager does not show the program as running. I tried again, and still get the same message from Firefox. I checked the task manager again, not running. Tried running it - won't run. Tried uninstall, got the same message, close firefox before trying to uninstall - firefox isn't running!

I would appreciate any help that you could give me. I want to use firefox, especially since it is the browser that opens Webkinz correctly for my grandkids.

I have been trying to open a browser window with Mozilla Firefox 6.0.2 (x86 en-US). It won't run, however, when I try to uninstall the program, it says I have to close firefox first. Win 7 task manager does not show the program as running. I tried again, and still get the same message from Firefox. I checked the task manager again, not running. Tried running it - won't run. Tried uninstall, got the same message, close firefox before trying to uninstall - firefox isn't running! I would appreciate any help that you could give me. I want to use firefox, especially since it is the browser that opens Webkinz correctly for my grandkids.

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In the task manager, are you looking at Processes? That is where you find Firefox listed when you see no interface, not in Applications.

This page might have some useful information about that problem.