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I can no longer use Google's keyword tool in firefox. I just upgraded to v9 but that didn't help. Any ideas on this?

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  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Bob
Bob
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This worked for a long time. Now, it simply does not display the page. Could it be a java problem? Or, is it something to do with firefox.

FYI I can still use this link in Chrome so it's not a pc issue.

This worked for a long time. Now, it simply does not display the page. Could it be a java problem? Or, is it something to do with firefox. FYI I can still use this link in Chrome so it's not a pc issue.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).