We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Opening Firefox via Win7 Favorites produces error window, "There was a problem sending the command to the program."

  • 2 cavab
  • 3 have this problem
  • 28 views
  • Last reply by TLindow

TLindow
TLindow
more options

Even though the error window pops up, the chosen website comes up normally in the browser. But I have to close the error window each time. This does not happen with Internet Explorer

Even though the error window pops up, the chosen website comes up normally in the browser. But I have to close the error window each time. This does not happen with Internet Explorer

Modified by TLindow

All Replies (2)

ideato
ideato
more options

Try create a new shortcut.

Go to Program Files then Mozilla Firefox folder then right click on the firefox.exe file and click Send to then Desktop (Create shortcut) to create the new shortcut to open Firefox.


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

TLindow
TLindow Question owner
more options

Needless to say, creating a new shortcut didn't help, because my problem isn't with opening Firefox directly, but only when I click on a website link in Favorites in the Windows 7 Start Menu before Firefox has been opened.