Comment areas no longer load on websites. Just long pages of white boxes.
Windows 7, Cleared cache. Cleared cookies. Reset Mozilla in Help. Still present.
All Replies (1)
Can you mention a couple of the affected sites? They might use the same service (e.g., DISQUS). Sometimes other Firefox users have reported issues with a particular service that can help get to resolution more quickly.
There are a number of add-ons that can filter externally loaded content, either for your security or to reduce annoyance. A standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode. More information: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using:
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode."
If the comments load correctly, this points to one of your extensions or custom settings as the problem.
Any change?