Why are some pages loading without graphics?
I couple of websites I frequent are suddenly loading without graphics (any nextdoor.com pages and some amazon.com pages, such as the login page, but not the home page). I have tried restarting firefox with add-ons disabled. I do think that the change probably happened after installing new add-ons, though. The pages load fine in IE on the same computer. What should I try to remedy?
All Replies (6)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.
Already tried that, without success. Other ideas? Thank you.
This is due to the NoScript addon or try turning Javascript on through Firefox > options > Content .
When I disabled add-ons in safe mode (and thus, noscript was disabled), the issue was not remedied. I have already enabled javascript under options. Other ideas?
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and history.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
See:
Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
- Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.