firefox keeps shutting down and asking if i want to restore - it's happen about 3-5 times in the last few minutes. please fix it!
it's happen while writing emails either on outlook web microsoft office365 or while viewing my yahoo email. also when i open a new website page.
it's happen while writing emails either on outlook web microsoft office365 or while viewing my yahoo email. also when i open a new website page.
All Replies (1)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
See also: