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Why is the "When new messages arrive: Play a sound" option so erratic?

  • 1 cavab
  • 13 have this problem
  • 5 views
  • Last reply by christ1

brad405red
brad405red
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Sometimes when I get new mail, my custom sound plays and sometimes when I get new mail my sound doesn't play at all. Silence. Can we get the wrinkles out of this?

Also, why can't I set a different customized sound for each of my many email accounts when new messages arrive for each of them?

Sometimes when I get new mail, my custom sound plays and sometimes when I get new mail my sound doesn't play at all. Silence. Can we get the wrinkles out of this? Also, why can't I set a different customized sound for each of my many email accounts when new messages arrive for each of them?

Modified by brad405red

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Check this article.

https://support.mozilla.org/en-US/kb/how-customize-new-mail-sound

For using different sounds install an add-on.

https://addons.mozilla.org/en-us/thunderbird/addon/mailbox-alert/