Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I can open received Word docs and jpegs but when I ask Thunderbird to open pdfs, it insists I save the pdf first, even when I select 'Open' - why? With thanks.

  • 3 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Matt

more options

Hi. When I receive emails with pdfs attached, I am unable to open the pdf without saving it first. When I select 'Open', I am still asked to save the pdf and must then go to the location where I saved the file and open it from there. The problem only occurs with pdfs. I can open received Word docs and jpegs no problem. Also, I have no problem opening and reading saved pdfs. It would be great to be able to open pdfs straight from Thunderbird. Is this possible?

Hi. When I receive emails with pdfs attached, I am unable to open the pdf without saving it first. When I select 'Open', I am still asked to save the pdf and must then go to the location where I saved the file and open it from there. The problem only occurs with pdfs. I can open received Word docs and jpegs no problem. Also, I have no problem opening and reading saved pdfs. It would be great to be able to open pdfs straight from Thunderbird. Is this possible?

Избрано решение

I just tell people to delete because it requires less skill with a computer. Once deleted the user has to make choices to open a file that end up saved exactly the same as what you have done.

Прочетете този отговор в контекста 👍 0

Всички отговори (3)

more options

On the toolbar > Options > Attachments > incoming.

Delete anything associated with PDF files and once done try and open one.

more options

Thanks Matt. Great to get a quick response. By the time I read it, though, I'd found and re-selected an appropriate action under Options > Attachments > incoming and this has worked for me (without deleting anything). I'll keep your advice in mind in case I have any further problems. Thanks!

more options

Избрано решение

I just tell people to delete because it requires less skill with a computer. Once deleted the user has to make choices to open a file that end up saved exactly the same as what you have done.