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Can't start Firefox, gives me "Your Firefox Profile cannot be loaded"

  • 6 отговора
  • 1 има този проблем
  • 5 изгледи
  • Последен отговор от alicebmeade

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When I tried to open Firefox this morning, I received the message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. So I deleted my Profile in Library/Application Support and deleted Firefox and redownloaded the latest version. Now when I try to start Firefox, I still get this message!! I can confirm in the folder Library/Application Support there is NO Firefox folder. It is gone. Why can't I open Firefox???

When I tried to open Firefox this morning, I received the message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. So I deleted my Profile in Library/Application Support and deleted Firefox and redownloaded the latest version. Now when I try to start Firefox, I still get this message!! I can confirm in the folder Library/Application Support there is NO Firefox folder. It is gone. Why can't I open Firefox???
Прикачени екранни снимки

Избрано решение

You can delete the Firefox folder in the Caches location a well

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Всички отговори (6)

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Thanks, I have tried all of these. I deleted the Firefox folder in Library and downloaded a new version of Firefox and it still won't load - giving me the same error. I tried using the ProfileManager app and it WON"T load giving me the SAME error message. I am at my wits end.

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You can check for permissions issues in both locations used by[ ] .

  • ~/Library/Application Support/Firefox/Profiles/<profile>/
  • ~/Library/Caches/Firefox/Profiles/

You can try to do some maintenance and cleanup.

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I deleted the Firefox folder under Application Support. What would I be looking for in the Caches/Firefox/Profile/ folder?

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Избрано решение

You can delete the Firefox folder in the Caches location a well

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I rebooted this morning and now Firefox starts fine!