Can’t log in to the server
Cannot log in to server not receiving emails etc cannot accept password
Cannot log in to server not receiving emails etc cannot accept password
Всички отговори (1)
In order for us to better investigate this issue, we'll need some more information.
Could you please do the following?
- Open the menu
> Help > Troubleshooting Information, then click Copy text to Clipboard.
- Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
- Open a reply to this post, and paste the link to your troubleshooting information you just copied.
Next, we'll need you to provide answers to the following questions:
- Does Thunderbird work in Safe Mode?
- Do you use anti-virus, VPN or firewall software? What is the supplier and version of each?
- What is the exact error message?