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Client doesn't download e-mails

  • 1 отговор
  • 0 имат този проблем
  • 4 изгледи
  • Последен отговор от GerardoPcp04

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Hi, since I installed the latest version of Thunderbird (102.2.2 (64-bit)) the e-mail client doesn't download e-mails from the e-mail server. I see that it can determine how many new e-mails have arrived, but it gets stuck (see image) trying to download the first e-mail I am on a windows 10 OS Can you help? Regards

Hi, since I installed the latest version of Thunderbird (102.2.2 (64-bit)) the e-mail client doesn't download e-mails from the e-mail server. I see that it can determine how many new e-mails have arrived, but it gets stuck (see image) trying to download the first e-mail I am on a windows 10 OS Can you help? Regards
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Hola, Que antivirus utilizas? Se ha comprobado que algunos antivirus bloquea a la nueva version de Thunderbird. Tambien puedes probar:

  • Reinicia Thunderbird con los complementos desactivados (Thunderbird en Modo Seguro). En el menú de Ayuda, haz clic en "Reiniciar con los complementos desactivados...". Si Thunderbird funciona bien, hay algún complemento o tema que interfiere en el funcionamiento normal de Thunderbird. Tendrás que volver a activar todos los complementos hasta que localices dónde está el problema.
  • Reinicia el sistema operativo en Modo a prueba de fallos. De esta forma se cargará solo lo necesario para que pueda arrancar el ordenador y se activará la conexión a Internet. Para obtener instrucciones sobre cómo reiniciar tu sistema operativo en modo seguro, haz clic en él: Windows 8, Windows 7
Si reiniciando el sistema operativo en modo seguro se ha resuelto el problema, el que causa los problemas es algún otro software de tu equipo. Algunas de esos softwares pueden ser (aunque no son los únicos): AV scanning, virus/malware, descargas de fondo (por ejemplo, actualizaciones de programas), etc.