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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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  • 2 отговора
  • 0 имат този проблем
  • 18 изгледи
  • Последен отговор от rbradburn

rbradburn
rbradburn
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Sending of the message failed. An error occurred while sending mail. The mail server responded: <work@email address>: Sender address rejected: not owned by user personal@email address. Please verify that your email address is correct in your account settings and try again.

This message suddenly coming up after a Thunderbird update, and I cannot send messages from my work email because I don't "own" it. How do I fix this?

TIA.

Sending of the message failed. An error occurred while sending mail. The mail server responded: <work@email address>: Sender address rejected: not owned by user personal@email address. Please verify that your email address is correct in your account settings and try again. This message suddenly coming up after a Thunderbird update, and I cannot send messages from my work email because I don't "own" it. How do I fix this? TIA.

Избрано решение

Thanks. Solved it anyway eventually. The outgoing server had been reset as a different smtp address for some reason in one of the Thunderbird updates, so kind of a variation on your answer.

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Всички отговори (2)

david
david
  • Top 10 Contributor
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Some possibilities: - if you aren't using secure settings, your server may not be recognizing you. - if your sending email id doesn't match the SMTP server email id, that would also cause refusal.

rbradburn
rbradburn Задаващият въпроса
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Избрано решение

Thanks. Solved it anyway eventually. The outgoing server had been reset as a different smtp address for some reason in one of the Thunderbird updates, so kind of a variation on your answer.