Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Screenshot not downloading after selecting "save visible"

  • 6 отговора
  • 0 имат този проблем
  • 11 изгледи
  • Последен отговор от cmscharf

more options

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Избрано решение

Hmm, is it a super-long or super-wide page? I notice there is a long delay on a wide page, but the preview image and button bar come up eventually.

I guess actually I should break #3 down between displaying a preview image and having a button bar on that image. Do you get the preview?

Прочетете този отговор в контекста 👍 0

Всички отговори (6)

more options

Hi, the flow usually is:

(1) Trigger the overlay using either right-click > Take Screenshot or Ctrl+Shift+S

(2) Click Save full page or Save visible, or draw a selection with the mouse

(3) Firefox displays a button bar with "X" "Copy" and "Download" buttons

Are you getting the button bar in #3? But Download doesn't actually save?

Полезно?

more options

The options prompts asking where to download. see screenshot Check your settings for download location and I would suggest checking the option to always ask. see screenshot

Полезно?

more options

@jscher2000: Correct. The third step in the flow is not appearing anymore. This function has worked for years until this week. No settings were changed on my end. The drag and click option is the only workaround I have found at this time.

Полезно?

more options

@jonzn4SUSE: Changing the setting works for the screenshots. Unfortunately, I fear it will add an extra step to other items being downloaded while working.

Полезно?

more options

Избрано решение

Hmm, is it a super-long or super-wide page? I notice there is a long delay on a wide page, but the preview image and button bar come up eventually.

I guess actually I should break #3 down between displaying a preview image and having a button bar on that image. Do you get the preview?

Полезно?

more options

It is a long page. I did not wait very long for the preview to appear. Thank you

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.