Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

When I start Firefox I get an error message

  • 1 отговор
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от rjohnson19

AnonymousUser
AnonymousUser
more options

When I go to start Firefox I double-click the icon and it says 'Windows cannot find X:/lib/deploy/jqs/ff/../../../../bin/jqsnotify.exe' with X being the letter of the hard drive. Also as a quick side note: whenever I try to use a web page that uses java (ej: RuneScape) Firefox will automatically crash without warning. I would be grateful to receive an answer to both of these questions. Thanks, Daniel P.S. I noticed that I am asked to 'Enter the text from the Tools > Addons > Extensions panel' and when I click on 'Add-ons' Firefox will crash.

This happened

Every time Firefox opened

== I cant remember

When I go to start Firefox I double-click the icon and it says 'Windows cannot find X:/lib/deploy/jqs/ff/../../../../bin/jqsnotify.exe' with X being the letter of the hard drive. Also as a quick side note: whenever I try to use a web page that uses java (ej: RuneScape) Firefox will automatically crash without warning. I would be grateful to receive an answer to both of these questions. Thanks, Daniel P.S. I noticed that I am asked to 'Enter the text from the Tools > Addons > Extensions panel' and when I click on 'Add-ons' Firefox will crash. == This happened == Every time Firefox opened == I cant remember

Всички отговори (1)

rjohnson19
rjohnson19
more options

Hi Daniel,

Sounds like you have a broken install of Java. Try uninstalling all versions of Java from Control Panel -> Add / Remove Programs, and then installing Java again.

Try disabling the Java Quick Starter in Tools -> Add-ons -> Extensions / Plug-ins. (If still crashing, try doing it in Diagnose Firefox issues using Troubleshoot Mode)

Do you see a Mozilla Crash Reporter dialog when you crash?

For us to see your crash report that you have submitted:

  1. Go to about:crashes in the Location Bar.
  2. Copy the blue links (beginning with bp-) and paste them here.

Finally, for further info, see Use the Java plugin to view interactive content on websites.